Authorised vehicle verifiers
Authorised vehicle verifiers operating guide
On this page:
- Authorised vehicle verifiers (AVV)
- Why AVVs are needed
- Who engages an AVV to conduct a verification?
- What is an AVV is required to do?
- Ministerial Determinations relating to verification of road vehicles
- Verification of Road Vehicles Determination (section 106)
- Limit of Acceptable Damage and Corrosion Determination (section 107)
- Applying for an authorised vehicle verifier approval in ROVER
- Information required in your application
- Contact us
Authorised vehicle verifiers
An authorised vehicle verifier (AVV) is a corporation that has been granted an approval to provide independent vehicle inspection and verification services under the Road Vehicle Standards (RVS) legislation.
The Secretary of the Department of Infrastructure, Transport, Regional Development and Communications (the department), or a delegated decision maker, has the power to grant, or refuse to grant, an AVV approval under the RVS legislation.
The AVV's role is to give the department, road vehicle owners, and the public more broadly, greater assurance of the integrity of road vehicles modified or manufactured by a registered automotive workshop* (RAW). AVV approval holders assess these road vehicles for their compliance with applicable national road vehicle standards.
An AVV approval holder can only conduct road vehicle verifications in Australia.
An AVV approval holder cannot apply for a RAW approval, and an AVV holder and its key management personnel cannot have any shares or any other financial interest in an approved RAW.
When a corporation is granted an approval to be an AVV, the approval holder can provide an independent road vehicle verification service:
- for road vehicles manufactured or modified by a RAW in accordance with an approved Model Report
- in other circumstances that may be required by specified conditions on approvals under the RVS legislation.
*Important: Under the RVS legislation, the holder of a RAW approval can modify or manufacture road vehicles in accordance with approved Model Reports. They can modify specialist and enthusiast vehicles and used motorcycles to comply with the RVS legislation. They can also complete second stage of manufacture (SSM) in accordance with an approved Model Report. This enables road vehicles to meet the requirements of the concessional Register of Approved Vehicles (RAV) entry pathway.
- What is second stage of manufacture? PDF: 305 KB
Why AVVs are needed
Under the RVS legislation, certain vehicles cannot be entered on the RAV1 through the concessional RAV entry pathway until they have been:
- modified or manufactured by the holder of a RAW approval in accordance with an approved Model Report, and
- verified by the holder of an AVV approval.
An AVV approval holder does not generally verify vehicles entered on the RAV via the vehicle type approval pathway.
1. A publicly accessible online database of vehicles that comply with applicable national road vehicle standards or are otherwise approved for use on public roads. Generally, under the RVS legislation, vehicles must be entered on the Register of Approved Vehicles before being provided for the first time in Australia.
In some instances, an AVV approval holder may also be engaged by a concessional RAV entry approval holder, a non-RAV entry import approval holder or a reimportation import approval holder. For more details about these approval types see Figure 1 below.
This is only the case where a specified condition of their approval includes requirements that the road vehicle, or modifications to the road vehicle, must be verified by an AVV approval holder. The AVV approval holder must follow the requirements specified in the approval condition when conducting the verification.
Figure 1. Types of vehicle approvals requiring AVV verification
*Concessional RAV entry approvals may be granted for vehicles that satisfy an eligibility criterion in section 36, 37, 38, 39, 40 or 41 of the Road Vehicle Standards Rules 2019 (the Rules).
**Non-RAV entry import approvals may be granted for vehicles that satisfy an eligibility criterion in section 151 or 152 of the Rules.
***Reimportation import approvals may be granted for vehicles that satisfy the eligibility criterion in section 163 of the Rules.
Who engages an AVV to conduct a verification?
An AVV is engaged by either a RAW approval holder (on behalf of a vehicle approval holder, or as the vehicle approval holder), or directly by the vehicle approval holder (a concessional RAV entry, non-RAV entry import or reimportation import approval) to verify a road vehicle.
The department will publish the business names and contact details of AVV approval holders on behalf of the Secretary, as required by section 226 of the Road Vehicle Standards Rules 2019 (the Rules). Additionally, to assist people seeking to engage an AVV, the state(s)/territory(ies) where the AVV operates will be published along with the AVV's contact details.
An AVV approval is subject to any conditions specified in the approval. This will include that the AVV is required to maintain a vehicle verification booking system where the department can access all details of bookings.
What is an AVV approval holder required to do when conducting a verification?
An AVV approval holder is required to inspect certain road vehicles to verify whether the vehicle has been manufactured or modified in accordance with:
- an approved Model Report, or
- any specific requirements of a condition of an RVS approval.
When verifying a road vehicle manufactured or modified by a RAW approval holder in accordance with an approved Model Report, the AVV approval holder must take into account the requirements included in:
- the Determination made under section 106 of the Rules relating to the verification of road vehicles, and
- the Determination made under section 107 of the Rules relating to limits of acceptable damage or corrosion, or repair of damage or corrosion.
Ministerial Determinations relating to verification of road vehicles
A condition of an AVV approval is that the approval holder must comply with the requirements of a Determination made under the following sections of the Rules:
- section 106 of the Rules—Verification of Road Vehicles
- section 107 of the Rules—Limit of Acceptable Damage or Corrosion
Verification of Road Vehicles Determination (section 106)
This Determination will set out the:
- steps that must be undertaken by the AVV approval holder to verify a road vehicle
- circumstances, or limits on the circumstances, in which the approval holder may be satisfied the signed declaration presented by a RAW approval holder is true and accurate
- kinds of supporting material the approval holder may rely on or take into account when determining whether to verify a road vehicle
- technology and equipment to be used in inspecting a road vehicle
- calibration and maintenance of the technology and equipment
- verification procedures and the verification checklist for conducting a road vehicle verification
- procedures for identifying and assessing the degree of any damage or corrosion to a road vehicle
- administrative matters, including records that must be kept and processes for notifying the department of a verification's results.
There are also different requirements for different kinds of road vehicles under section 106.
For more information, please visit section 106 of the Rules—Determination relating to inspection of road vehicles.
Limit of Acceptable Damage or Corrosion Determination (section 107)
This Determination specifies the extent or types of damage or corrosion, or repair of damage or corrosion that would not prevent an AVV from verifying a road vehicle.
This Determination also clarifies the extent of damage or corrosion, or repair of damage or corrosion acceptable for the road vehicle to be modified, and when it must not be modified due to the level of damage or corrosion, for AVVs and the road vehicle industry more broadly.
For more information, please visit section 107 of the Rules—Determination relating to damage or corrosion.
Applying for an AVV approval in ROVER
The department's online IT service, ROVER, supports all applications made under the RVS legislation.
To apply for an authorised vehicle verifier approval, applicants must first create a user account in ROVER.
Information required in your application
Once an applicant has created a ROVER account, they need to complete the online application form and provide or upload the required information so that the application can be assessed.
The information submitted in an application will be used to decide whether to grant, or refuse to grant, an AVV approval.
When applying for an AVV approval, applicants are required to:
- declare that they meet the eligibility criteria
- provide supporting documentation relating to the eligibility criteria
- provide details about vehicle verification scope, categories of vehicles and the geographical region where inspections will be conducted
- declare that they will only verify vehicles that meet specific conditions
- acknowledge that a verification report will be provided to the department
- acknowledge that they will comply with a Determination under section 107 of the Rules relating to verification of road vehicles
- acknowledge that they will notify the department of any errors as soon as possible.
The information provided in an application enables the department to:
- identify the corporation that is applying and would be granted the approval
- assess whether the corporation (or any member of the key management personnel) has contravened, or may have contravened, road vehicle legislation
- assess whether the corporation has, or has access to, technology, equipment and procedures to inspect vehicles in accordance with the Determination made under section 106 of the Rules
- assess whether the corporation has, or has access to, appropriately skilled staff to carry out such inspections
- assess whether the corporation has effective arrangements to reduce the likelihood of any conflicts of interest in place
- assess whether the corporation is capable of complying with all of the conditions the AVV approval will be subject to
- if granted, use details provided to publish the AVV approval holder's contact details on the department's website.
For more information, please see the ROVER Resources page.
Meeting eligibility criteria
The Secretary or delegated decision maker must be satisfied that applicants for an AVV approval meet all the eligibility criteria set out under section 93 of the Rules. The criteria for deciding an application for an AVV approval (available from the RVS legislation, guides and resources page) outlines all the eligibility criteria that must met and what the department expects you will have in place to meet them.
Other considerations may be taken into account when deciding whether to grant, or to refuse to grant, an AVV approval (under section 94 of the Rules). One of these considerations may be where contraventions of road vehicle legislation have occurred (or may have occurred) by a member of the corporation's key management personnel or the corporation itself.
Appropriate staff, technology, equipment and procedures will also be described in the Road Vehicle Standards (Verification of Road Vehicles) Determination. This Determination, among other things, will set out requirements and the kinds of inspection procedures that must be followed.
These resources provide useful information about the application process to become an AVV.
- Authorised vehicle verifiers operating guide PDF: 1092 KB
- Criteria for deciding an application
- Details of AVV approval conditions
- Checklist for AVVs verifying road vehicles
- AVVs and conflict of interest
- Road Vehicle Standards (Model Reports) Determination 2021
- Road Vehicle Standards (Model Reports—Compliance with Standards) Determination 2021
- Road Vehicle Standards (Verification of Road Vehicles) Determination 2021
- Road Vehicle Standards (Limit of Acceptable Damage or Corrosion) Determination 2021
- Varying approvals Guide for industry PDF: 848 KB
- AVV manual vary template, September 2021 PDF: 1135 KB
- Refuse to consider powers—a guide for industry PDF: 818 KB
- Authorised vehicle verifier (AVV)—Verification Report template DOCX: 27 KB
- What is second stage of manufacture? PDF: 305 KB
Due to the ACT COVID-19 lockdown, we are unable to answer calls to our call centre on 1800 815 272. Please email ROVERinfo@infrastructure.gov.au for assistance, and include your phone number in case we need to contact you for further details.