Compliance and Enforcement
Under the Motor Vehicle Standards Act 1989 (the Act), the department regulates the safety, environmental and anti-theft performance of all new and used vehicles entering the Australian market for the first time to deliver the regulatory outcome of improved vehicle safety that delivers economic benefits.
The department monitors and enforces compliance with the Act by encouraging voluntary compliance, undertaking informed risk-based compliance activities and applying proportionate enforcement responses when non-compliance is detected.
The department also assesses safety and non-compliance reports received from the general public, industry and other regulators and assists the Australian Competition and Consumer Commission (ACCC) in monitoring the progress of motor vehicle recalls.
Compliance and Enforcement Strategy
Reporting a vehicle safety or non-compliance issue
Reports of safety issues or non-compliance with Motor Vehicle Standards legislation assist the department in effectively targeting ongoing compliance activities. This page provides information regarding the types of safety issues or matters of non-compliance that the department may investigate, and how to submit a report.
The department assists the Australian Competition and Consumer Commission (ACCC) in monitoring road vehicle recalls. This includes considering the need for a recall, monitoring the progresses of announced recalls and providing advice to the ACCC and suppliers conducting a recall. This page provides information for consumers, manufacturers and suppliers in relation to the department’s involvement in road vehicle recalls.