How to apply for a vehicle import approval
Register with the Department
Applications for vehicle import approvals are submitted through a secure client portal. Before submitting an application you must register with the Department. Part of the registration process includes providing photo identification (e.g. driver's license or the identity page of the passport) to confirm that the applicant or company representative is a genuine person.
Vehicle importers range from global automotive manufacturers to one-off, individual importers. You will need to select the approach that is best suited to your circumstances.
If you are an individual
If you are an individual, an overview of the process is available at the Registration for individuals page.
If you represent an organisation
If the vehicle importer is an organisation (e.g. a company), an overview of the process is available at the Registration for organisations page.
If you are an agent
If you are an agent, an overview of the process is available at the Registration for agents page.
Complete and then submit your vehicle import application.
Once you have registered, you may submit your application by logging into your client portal. An overview of the process is available at the Submit your application page.
Receive your vehicle import approval.
Once the Department has assessed your application, you will be notified whether your application has been approved or refused. The Department will send its decision via the email address nominated in your application.
Decisions are in PDF format. If you encounter any difficulties with decision documents (including accessibility issues), you may contact the Department.
If you have applied to import a vehicle under the personal import option or the letter of compliance option, you may need to plate your vehicle if you wish to register it for road use. An overview of the process is available at the Plating vehicles page.