General

• Switchboard: 1800 075 001 (within Australia)
• Switchboard: +61 2 6274 7111 (overseas)

Media

• Phone: 1300 732 749 (within Australia)
• Email: media@infrastructure.gov.au

Vehicle imports

• Phone: 1800 815 272 (within Australia)
• Phone: +61 2 6274 7444 (overseas)
• Email: vimports@infrastructure.gov.au

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Feedback and complaints

If you wish to provide feedback or make a complaint about the policy, programs or service provided by the department please use the feedback and complaints form or write to us via:

• Email: clientservice@infrastructure.gov.au
• Mail: Director, Governance Section
  Department of Infrastructure, Transport, Cities and Regional Development
  GPO Box 594
  CANBERRA ACT 2601

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Freedom of Information requests

Visit the Freedom of Information page for information on how to make a Freedom of Information request.

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Public interest disclosures

If you wish to make a public interest disclosure (PID) report to the department you can do so by:

• Email: clientservice@infrastructure.gov.au
• Mail: The Chief Operating Officer
  Department of Infrastructure, Transport, Cities and Regional Development
  GPO Box 594
  CANBERRA ACT 2601
• Further information about the public interest disclosure (PID) scheme.

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