Aviation Access Forum (AAF)

The Aviation Access Forum (AAF) was established in 2013 to provide advice to the Australian Government on disability access policy as well as operational and administrative issues associated with access to air services for people with disability.

The AAF also provides an opportunity for information to be exchanged between representatives of disability sector organisations, the aviation industry and Australian Government agencies as a means of further improving disability access in aviation.

The Terms of Reference set out the formal objectives of the AAF PDF: 9 KB ReadSpeaker.

Queries in relation to the AAF can be sent to: AAF_secretariat@infrastructure.gov.au.


The AAF is made up of members from:

  • organisations representing passengers with disability, including the Australian Federation of Disability Organisations, Physical Disability Australia, National Disability Services, Paraquad, the Deafness Forum of Australia, and Inclusion Australia
  • industry, including airlines and airports
  • Australian Government agencies, including the Attorney-General's Department, the Department of Infrastructure, Regional Development and Cities, the Civil Aviation Safety Authority (CASA), the Department of Social Services and the Australian Human Rights Commission

The AAF is chaired by the Department of Infrastructure, Regional Development and Cities, which also provides Secretariat support.

Advisory material

The following advisory material has been developed by the AAF to assist airline and airport operators, as well as passengers with disability travelling by air:

Current issues

The AAF last met on 13 November 2019 and discussed the following:

  • A formal invitation for a representative from Spinal Cord Injuries to join the AAF;
  • A call for submissions to the Issues Paper for the Third Review of the Disability Standards for Accessible Public Transport 2002;
  • An update on the annual review of dangerous goods occurrences with a focus on wheelchair related incidents;
  • Feedback from disability organisation representatives on the status of sporting goods that have mobility aid functions;
  • A discussion on the outcomes of the Senate inquiry into regulation requirements for mobility scooters and the finalised Standards Australia Technical Specification that specifies requirements for the designation of powered wheelchairs, including mobility scooters, for use on public transport;
  • Changes to the Civil Aviation Safety Amendment (Part 91 – General Operations) Regulations 2018, relating to the carriage of assistance animals; and
  • Advocating for more urgent progress of national accreditation for assistance animals.

A more detailed summary of the meeting is available in the Summary Record of Outcomes below.

The AAF will next meet on 15 May 2019.

Summary records of meetings:

Other sites of interest: